Privacy policy

Privacy Policy for Fixinz
Effective Date: [Insert Date]
Company Name: Fixinz ("Company," "we," "our," or "us")

 
1. Introduction
Fixinz values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

By using our services, you agree to the terms outlined in this Privacy Policy.

 
2. Information We Collect
We may collect the following types of information:

Personal Information: Name, phone number, email address, billing details, and home address.
Service Information: Details about requested services, property access instructions, and job history.
Payment Information: Payment method, transaction details (processed securely through third-party providers).
Technical Information: IP address, browser type, device information, and usage data when accessing our website or app.
 
3. How We Use Your Information
We use the information we collect to:

Provide, schedule, and complete requested services.
Process payments and send invoices.
Communicate with you about appointments, updates, and promotions.
Improve our services, website, and customer experience.
Comply with legal obligations.
 
4. Sharing of Information
We do not sell or rent personal information. We may share information only in the following cases:

With service providers/technicians to complete scheduled jobs.
With third-party payment processors to handle secure transactions.
For legal reasons if required by law, regulation, or to protect the rights and safety of our company, staff, and customers.
 
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee 100% security.

 
6. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

 
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance. You may disable cookies in your browser, but some site features may not function properly.

 
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we discover such data has been provided, we will delete it.

 
9. Your Rights
Depending on your location, you may have rights to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request a copy of the information we hold about you.
To exercise these rights, contact us at [[email protected]].

 
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

 
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services means you accept the updated policy.

 
12. Contact Us
If you have questions about this Privacy Policy, please contact us:

📧 Email: [email protected]
📞 Phone: 916.800.4466